Contact us
Give us a call
Monday – Sunday 10:00 – 16:00
Please note this phone number is for SALES ONLY.
Our phone team will not be able to handle warranties, final payments, maintenance, give delivery updates, or handle other issues over the phone and will ask you to email. We can only handle these types of requests by email.
This is to ensure the right members of our team can efficiently handle the level of enquiries we are currently receiving and deal with your enquiry quickly. Please help us to help you by sending your query through the correct channel.
Please note: All enquiries relating to an existing order must be in writing via email so it can be dealt with by the correct department and you have evidence of your query.
Send us an email
For support about your spa or for help with an existing order please email us, this is often the easiest and quickest way.
All enquiries relating to an existing order must be in writing via email so it can be dealt with by the correct department and you have evidence of your query.
Emails are responded to within 24 working hours, excluding weekends and bank holidays.
Request a callback
Offering a call back request allows us to provide a better customer experience. By returning calls at a convenient time for customers, rather than having them struggle to get through our phone lines during busy periods or wait for a team member to become available, we can schedule dedicated times for each customer. This ensures efficient service and allows us to give customers the attention they deserve.
Send us your details and we’ll give you a callback whenever is most convenient for you. We won’t use or store any of these details for marketing purposes.
Please note: All enquiries relating to an existing order must be in writing via email so it can be dealt with by the correct department and you have evidence of your query.
use our contact form
Opening times
Sales Phone
Monday – Friday – 09:00 – 17:00
Saturday – 10:00 – 16:00
Sunday – Closed
